Legal
Terms of Use
Last updated November 15, 2026.
These terms explain the rules for using Domatrix (domatrix.app). By creating an account or using the service, you agree to them and to the Privacy Policy.
1.The service
Domatrix is software for managing properties with units for rent. It brings together the building view, units, tenants, leases, charges, calendar and the public page with tour booking.
2.Your account
- You must be 18 or older and provide accurate information.
- You are responsible for keeping your password safe and for what happens in your account.
- If you notice unauthorized access, let us know through support.
3.Acceptable use
You may not use Domatrix for illegal activities, post content that violates the rights of others, try to access other accounts' data or harm the service.
4.Your data and third party data
The data you enter remains yours. You are responsible for having a legal basis to enter data about tenants, visitors and other people and for keeping it accurate. Domatrix processes that data only to provide the service, as described in the Privacy Policy.
5.Plans and payment
The terms of each plan, billing and cancellation are those shown on the pricing page and at the time of purchase. Payments are processed by specialized partners. Domatrix does not store card data.
6.Availability
We work to keep the service online and secure, but it may have interruptions for maintenance or due to provider failures. We will announce planned maintenance whenever possible.
7.Intellectual property
The Domatrix brand, software and design belong to Domatrix. Using the service does not transfer these rights.
8.Flow Agency services
Flow Agency is a separate company from Domatrix. Its marketing services are optional, paid and contracted directly with it. Domatrix does not charge for them.
9.Liability
To the extent permitted by law, Domatrix is not liable for indirect damages, lost profits or decisions made based on data entered by the customer. Nothing in these terms limits rights guaranteed by consumer protection laws where they apply.
10.Termination
You can close your account at any time. We may suspend or close accounts that violate these terms, with prior notice whenever possible.
11.Changes to these terms
We may update these terms. The date at the top shows the current version, and important changes will be announced by email or in the dashboard.
12.Governing law and contact
For customers in Brazil, Brazilian law applies. For customers in the United States, the applicable laws of that country apply.
Questions: contato@domatrix.app.